The QA Manager is responsible for ensuring shop compliance with Union Tank Car Company’s Quality Assurance Program as well as regulatory, industry, and customer requirements. The primary responsibility of the position is to ensure a quality product. This shall be done by ensuring that the product produced, and work performed to meet all customer, company, industry, and regulatory requirements. The adherence to these requirements will be verified by auditing of employees, processes, and products as well as establishing, promoting, and enforcing systems to measure quality (metrics). The metrics will be analyzed to determine trends and problematic areas requiring improvement/correction. The incumbent is then required to initiate and follow-up on areas requiring corrective measures with appropriate solutions.

The incumbent works to epitomize Union Tank Car’s Quality Policy and ensure that subordinates work to meet internal and external customer expectations at all times by fully applying himself/herself and seeing to it that subordinates apply themselves to the task involved, preventing errors, and implementing personal and departmental quality improvement projects. In addition, the incumbent is required to understand the Responsible Care Management System and actively participate in activities outlined therein.

Please note the duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Duties and activities may change at any time with or without notice.